How it works

• I can't seem to place an order, what do I do?
• How do I know if my order has been confirmed?
• Once I’ve placed my order, can I contact the Pharmacy directly?
• Can I change my order after I have paid for it?
• How can I cancel my order?
• What if I have a prefered Chemist or Pharmacy?
• Do you offer generic medications?
• What types of Scripts do you accept?
• The status of my order is Pending. What does this mean?
• The status of my order is Approved. What does this mean?
• The status of my order is Paid. What does this mean?
• The status of my order is Pharmacy Approved. What does this mean?
• The status of my order is Ready. What does this mean?
• The status of my order is Shipped Out. What does this mean?
• The status of my order is Delivered. What does this mean?