Frequently Asked Questions
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Frequently Asked Questions
Support
General
Ozempic
Mounjaro
How it works
Products
Ordering and Delivery
Costs
Prescriptions
Accounts / Payments
Support
Concession & Safety Net card holders
Security and Privacy
Order Management
Payment and Insurance
Support
How can I contact customer support?
Can I return products?
Who do I contact if I have an issue with my order?
Contact Us
My order arrived damage?
This isn't what I ordered.
Can I make an order for someone else if they need my help or are in my care?