Frequently Asked Questions
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Frequently Asked Questions
Accounts / Payments
General
Ozempic
Mounjaro
How it works
Products
Ordering and Delivery
Costs
Prescriptions
Accounts / Payments
Help
Concession & Safety Net card holders
Security and Privacy
Support and Feedback
Order Management
Payment and Insurance
Accounts / Payments
How do I remove my saved Credit Card details?
How do unsubscribe from marketing communication?
How do I delete my account?
How long will it take for me to get my refund?
What payment types do you accept?
Forgotten your Password?
How do I redeem a voucher or account credit?
How are you protecting my personal details?
Why am I sometimes asked to enter a verification code when using Chemist2U?
