Frequently Asked Questions
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Frequently Asked Questions
Accounts / Payments
General
Ozempic
Mounjaro
How it works
Products
Ordering and Delivery
Costs
Prescriptions
Accounts / Payments
Help
Concession & Safety Net card holders
Security and Privacy
Support and Feedback
Order Management
Payment and Insurance
Forgotten your Password?
If you have forgotten your password, access our account with a SMS verification code and click the 'Forgot password' link. A reset password link will then be sent to the email address associated with your account.
