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How it works
Do you offer generic medications?
What types of Scripts do you accept?
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General FAQs
How does Chemist2U work?
How do I know if Chemist2U is available in my area?
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Ordering and Delivery
Where is my order?
What is the cost of delivery?
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Prescriptions
What is an eScript and what if I have one?
Why does Chemist2U not accept paper scripts?
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Products
Are my items shipped from Chemist2U?
How can I keep track of my scripts?
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Concession Cardholders
How do I claim Concession and Safety Net discounts?
Do concession card holders get FREE Delivery?
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Accounts / Payments
Forgotten your Password?
What payment types do you accept?
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Payment and Insurance
How do I update my payment information?
How can I apply a promo code to my order?
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Security and Privacy
Is my personal information safe with Chemist2U?
How are my medications handled and delivered safely?
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Support
How can I contact customer support?
Can I return products?
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