Ordering and Delivery

• Do I have to be home to receive my Chemist2U order?
• It’s past the delivery time - where’s my order?
• My order is delivered by a driver, but I dont have my order.
• Why’s my order late?
• Where is my order?
• What is the cost of delivery?
• How long does it take for my order to arrive?
• Does the Chemist2U app offer same day delivery?
• Do you offer contactless delivery?
• How do you deliver cold-chain medicines?
• How do I place an order?
• Can I make an order for someone else if they need my help or are in my care?
• How do I reorder items from a previous order?
• What happens if an item is out of stock after I have placed my order?
• Does Chemist2U ship internationally?
• What do I do if my order is late?
• How are medications and sensitive products delivered?
• What is your policy on lost or damaged goods during shipping?