Ordering and Delivery
- Do I have to be home to receive my Chemist2U order?
- It’s past the delivery time - where’s my order?
- My order is delivered by a driver, but I dont have my order.
- Why’s my order late?
- Where is my order?
- What is the cost of delivery?
- How long does it take for my order to arrive?
- Does the Chemist2U app offer same day delivery?
- Do you offer contactless delivery?
- How do you deliver cold-chain medicines?
- How do I place an order?
- Can I make an order for someone else if they need my help or are in my care?
- How do I reorder items from a previous order?
- What happens if an item is out of stock after I have placed my order?
- Does Chemist2U ship internationally?
- What do I do if my order is late?
- How are medications and sensitive products delivered?
- What is your policy on lost or damaged goods during shipping?
- How do I qualify for free delivery?
- Can I add items to my order after it has been placed?
- How can I update the delivery address for my order?
- What is the process for canceling an order?
- How can I track my order?
- Can I change my order after it has been placed?
- What should I do if I receive a damaged item?
- How do I return an item?