Frequently Asked Questions
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Frequently Asked Questions
How it works
General
Ozempic
Mounjaro
How it works
Products
Ordering and Delivery
Costs
Prescriptions
Accounts / Payments
Help
Concession & Safety Net card holders
Security and Privacy
Support and Feedback
Order Management
Payment and Insurance
The status of my order is Pending. What does this mean?
If the status of your order is Pending, it means that we have received your order and it is being validated.