Frequently Asked Questions
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How it works
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Frequently Asked Questions
How it works
General
Ozempic
Mounjaro
How it works
Products
Ordering and Delivery
Costs
Prescriptions
Accounts / Payments
Help
Concession & Safety Net card holders
Security and Privacy
Support and Feedback
Order Management
Payment and Insurance
How do I know if my order has been confirmed?
When your order status changes from Unpaid to Approved it means your order has been validated and a payment link has been sent by email.